Employee treatment and development

Employee treatment and development

The Dutch Food and Consumer Product Safety Authority (NVWA)

Job description
Do you have knowledge of IT and are you looking for a new challenge? Do you want to use your knowledge and experience to support your colleagues in their work to guarantee food safety, animal health and animal welfare? Then this position as handling and development officer at the Dutch Food and Consumer Product Safety Authorities (NVWA) is really for you!

“Working at e-CertNL as an employee, processing and developing is fun and exciting. You have a solution-oriented job with varied and challenging work, where you work together with many colleagues and authorities.” says Marc van Gils.

As a processing and development employee, you will work within the Supervisory Directorate, the COA department and within the e-CertNL team. The team consists of approximately 45 internal and external colleagues and together ensure the optimal functioning of the information systems that make Export from and Import to the Netherlands possible. The application administrator will work with e-CertNL. This is the Dutch system for applying for and issuing (electronic) export certificates for food and the veterinary and phytosanitary sector. These are export certificates for products that leave the Netherlands and are exported to countries outside Europe, also called ‘third countries’. In addition, e-CertNL supports the national and intra-Community trade in manure.

What do you want to do?

As a processing and development employee, you are jointly responsible for e-CertNL living up to and continuing to meet the users’ requirements. You work closely with other functional application managers on the creation of features, domains and other fill-in technical matters, and you also contribute to the evaluation of the specifications for changes. In addition, you are a source of information for the users (in the second line) and you coordinate problem solving.

Where appropriate, the Application Administrator may be asked to become more broadly involved and deployed in analysis, design, realization and implementation activities:

  • Test after delivery of new requests in the broadest sense; functional, technical and regression.
  • Monitoring of the e-CertNL system and reporting on this to the continuity manager.
  • Registration of news and announcements on the e-CertNL website.

You will work in an enthusiastic team with a good working environment. e-CertNL is completely ‘up to date’ in terms of version control, so you work with modern ICT tools. In terms of working method, we work completely Lean and Agile, there is a lot of room for your ideas and to develop yourself further.

You report hierarchically to Marcel Bouwsma, manager e-CertNL and functionally to Marc van Gils, continuity manager.

Did you get excited after reading the post? Answer quickly and who knows, maybe you are our new colleague!

Job requirements
You actively participate in the resolution of incidents. In addition, you review the user and management manuals and give advice on improvements. You have a connecting personality and can work well in a team. You also have good social and communication skills to deal with different stakeholders. Finally, you don’t mind helping users or resolving incidents outside of formal business hours.

In addition, you have:

  • You have MBO working and thinking level, with at least an MBO diploma. Preferably within ICT and business.
  • Experience in a similar position in a large government or service organization.
  • Important quality and work experience around information analysis (demand articulation) and quality assurance are sought.
  • You have knowledge of processes in connection with maintenance and management (ITIL and/or BiSL).
  • Experience with Jira and Topdesk.
  • You work meticulously and can plan and organize well, with an overview of the whole and monitor progress.
  • You are customer-oriented, analytically strong and environmentally aware.
  • You work actively with your own development.


  • Analyzing
  • Customer focus
  • Environmental awareness
  • Planning and organization

Terms of employment

Salary level: scale 10
Monthly pay: Mine. €2,957 – Max. €4,707 (gross)
Employment: Employment contract for an indefinite period
Minimum number of hours per week:
Maximum number of hours per week:

Other employment conditions
Where do you come to work?

NVWA is a committed, social employer that is active in a large and social playing field. Our work as a supervisor is central. The media, politicians, business and the Dutch public follow our work critically. At NVWA you work with social significance, your work has an impact on the safety of food, products, the health of plants and animals and animal welfare in the Netherlands.

What do we offer you?

  • An introductory program that suits your position with guidance from experienced colleagues.
  • Extensive training and/or coaching opportunities for your further professional development.
  • Where the function allows, we offer you space to work independently of time and place.
  • There is a pleasant working atmosphere at the various locations, and the head office is within walking distance of Utrecht Central Station.
  • Regular fun activities with your colleagues, such as the (now legendary) pub quiz!
  • In addition to the salary, you get an Individual Selection Budget (IKB). IKB consists of money (16.37% of your gross annual salary) and time. With the IKB, you make the choices that suit you, and you can put together some of your terms of employment yourself. You can, for example, choose to have part of your monthly income paid out when you want it. You can also convert this budget into leave and vice versa or spend it on tax-friendly goals. The national government attaches great importance to personal growth and career development and offers numerous opportunities for this. Perks include various study facilities, company fitness, full reimbursement of your public transport costs, commuting and partially paid parental leave.

Special circumstances

  • The applications will be processed in accordance with applicable agreements, including CAO Rijk and NVP application code.
  • A Statement of Conduct (VOG) is required to work at NVWA.
  • If it is a fixed-term employment contract and you do not (yet) have a permanent employment contract as a civil servant, you will (in principle) start with a fixed-term employment contract for an indefinite period, in order to assess your suitability.
  • Clearly state in your curriculum vitae that you meet the required educational requirements.
  • The selection committee can obtain references, but will always coordinate this with you in advance.
  • An online screening, for example via search engines or social media, can be part of the selection process.
  • A skills test and/or an assessment may be part of the selection procedure.
  • A comprehensive screening A or B by the General Intelligence and Security Service (AIVD) may be a requirement for a number of positions at NVWA (including IOD).

After the expiry date, the job description and information about the vacancy will no longer be visible online. To avoid having to request it, please download and save the job posting.

Purchases in response to this vacancy are not appreciated.

The Dutch Food and Consumer Safety Authority (NVWA) invites you to apply on their website. Via the button below you leave this page and go directly to it application form.
The government values ​​a diverse and inclusive organisation. Working in different teams makes us more efficient, more innovative and the work more fun. Everyone is therefore encouraged to apply.

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